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How Is Feedback Useful During the Hiring Process?

Feedback from an employer, the candidate, and the recruiter is highly useful information to better understand your hiring process. Getting a feel for the different points of view involved can help you get a clear picture of how effective your process is and what can be improved. Ultimately, a solid hiring process can offer your business with longer retention rates and overall productivity.

 

From the employer

Starting with the employer, it is helpful for a candidate to receive feedback through all stages of the interview. Applicants that may not have been a good fit at the time can take the feedback as constructive information and either use it to re-apply later or simply share their positive experience with others.

Getting a rejection notice often isn’t a positive thing but providing some feedback to an applicant for their time spent can make a huge difference in your company’s standing as a business and how they treat their applicants.

On the other hand, providing feedback to applicants that are a good fit for the position during the interview process can help set up expectations and start everyone off on the same page upon hiring.

From the candidate

Having a process in place that allows the applicant to share their initial thoughts on the interview process will allow you to see what they’re seeing and how it can be improved. Perhaps it was difficult for the applicant to get a hold of someone initially or the application used was confusing, these things should be addressed to not only make the process more efficient but to elevate your company’s standing. You want your business to be represented as professional and efficient from all aspects- not just to clients but to prospective employees as well.

From recruiters 

If your company uses recruiters as part of your hiring process, make sure to have an open line of communication with them. They are usually the first contact with candidates and have a solid idea of what it looks like out there. There may be an issue with the way the position or requirements are described, that is not attracting the right candidates or possibly the job market in your area is saturated and your offers need to be a bit more competitive. This information can give you what you need to optimize your positions and offers to attract the best talent. Recruiters also have the advantage of being a middleman in which applicants may feel more comfortable sharing their feedback with them as opposed to letting you know directly.

Overall, communication is key to an efficient and optimal hiring process. Making sure that your company is following up with candidates in a timely manner and that you’re being as transparent as you can be with the hiring timeline, can line you up to be a great option for these candidates and give you a general reputation of being a great company to interview with and ultimately, work for.

You deserve a recruitment process that is highly efficient and agile. Payroll Systems’ Applicant Tracking System is the tool you need to empower your company with top-notch talent.

Contact us to learn more about our HR and payroll solutions to complement ATS— from timekeeping systems with companion mobile app, physical clocks, and customized job costing and labor distribution reporting.

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This article provides general information and shouldn’t be construed as legal or HR advice. Since employment laws may change over time and can vary by location and industry, please consult a lawyer or HR expert for advice specific to your business. You can also contact Payroll Systems to inquire about our HR support services.