Posted 9 months ago - by

How to Better Maintain I-9 Documentation Compliance With Onboarding Software

In March of 2020, the U.S. Immigration and Customs Enforcement (ICE) began issuing extensions to a policy that allowed employers to inspect form I-9 documents virtually. The last extension was to go through the end of April 2022. However, they just announced another extension through October 31, 2022.


Form I-9

Form I-9 is used to verify the identity and employment authorization of individuals hired for employment in the United States and is required by the U.S. Citizenship and Immigration Services (USCIS).  In short, the purpose of the I-9 is to confirm that an employee may work legally in the U.S.

All employers must complete Form I-9 for everyone that they hire to work at a U.S. establishment. Employees must also fill out the form as part of the verification process. Employees provide employers with approved documentation that confirms both their identity and employment eligibility.

Moreover, the USCIS lists three different types of approved documents that employees must provide to the employer to verify their identity and legal authorization to work in the U.S. As a result, these documents must be provided immediately after being hired and are split into three categories- A, B, & C.

Category A

Includes documentation that verifies an employee’s identity and legal work authorization. This includes but is not limited to:

  • Permanent Resident Card
  • Employment Authorization document issued by USCIS
  • A U.S. Passport or U.S. Passport Card

Subsequently, if an employee is providing anything that falls under Category A they do not need to provide any additional documentation.

Category B 

Includes documentation that only verifies an employee’s identity. Examples include:

  • Driver’s license
  • Voter Registration card
  • Military card

Category C

Includes documentation that only verifies an employee’s legal authorization to work. For instance:

  • Social Security account number and card
  • A U.S. Issued Birth Certificate
  • Native American Tribal document

Further, if an employee does not provide documentation from Category A they must provide examples from categories B & C together.

Form I-9 is entirely separate from E-Verify. Key differences between the two include:

  • Form I-9 is mandatory for all employers while E-Verify is voluntary for most.
  • It doesn’t require a Social Security number or photo on identification documents while E-Verify does.
  • It is the only one that can verify expired employment authorization


As a result, of these extensions, many employers were able to turn to online-based HR platforms that allow them to submit and certify approved documentation.

In these cases, the U.S. Citizenship, and Immigration Services (USCIS) uses E-Verify to remotely confirm employee eligibility for work in the U.S. as E-Verify can use the information provided on the submitted Form I-9 with records available to both the Social Security Administration (SSA) and the Department of Homeland Security (DHS).

The policy initially only applied to completely remote workforces, but that was changed in April 2021 to accommodate all employers bringing on new employees.

Onboarding Software

Once you complete the I-9 form correctly, you must store it securely. Additionally, it must be ready for easy access in case it needs to be referenced later. If you are relying on paper documents, there is always a margin of error to keep in mind. You can easily lose paper documents and are sometimes difficult to read. Moreover, using paper documents can be really limiting if your workforce has any remote employees or multiple locations.

Using a cloud-based onboarding system can give management access to documents online. This allows to onboard new employees from anywhere. Additionally, a cloud-based onboarding system is more secure because it stores all documents in a secure server.

Lastly, some systems even allow for automation making the I-9 verification process much faster. With the technology available today, employers can manage employees and various locations remotely and efficiently.

Is there anything Payroll Systems can help you with as you accommodate rapid legislation changes? Reach out and talk to us about the easy-to-scale solutions you need for your business.

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This article provides general information and shouldn’t be construed as legal or HR advice. Since employment laws may change over time and can vary by location and industry, please consult a lawyer or HR expert for advice specific to your business. You can also contact Payroll Systems to inquire about our HR support services.