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Looking for a Payroll Service? (A Guide to Finding the Right Payroll Service Provider)

As a business owner, tackling payroll in-house can often be timely, costly and confusing. Without the proper focus or knowledge, your business can be put at high risk for complicated errors.

Hiring the right payroll service provider can take some of that burden and stress off your shoulders and focus on ensuring that your payroll needs are met correctly. Often, the right company can also offer a variety of services beyond payroll that include, human resources, time management, hiring/onboarding and much more. So, how do you Find a provider that is right for you?

✓ Do your research

Talk to people you know or trust. Get references from other similar business in your area. People that are satisfied with their payroll service provider will be happy to recommend them and give you an unbiased opinion.

Read the fine print on what is offered. When it comes to larger services (e.g., Intuit Online Payroll, ADP, and Paychex), your payroll package may include additional services that you do not need. Unnecessary services can ultimately raise your costs.

✓ Anticipate the services your company will need over the course of a year

Having a clear picture of what your company requires helps prevent you from paying for more than you need. Consider the following:

  • Your growth projection
  • The different types of employee that will be on your payroll throughout the year (i.e., full-time, part-time, contract etc.)
  • Scheduled pay-rate changes
  • The number of times you intend to issue paychecks
  • Any additional needs outside of payroll such us HR services, hiring and onboarding processes etc.

You will also have to decide whether you need the following from your payroll service provider:

  • Handling different state and federal taxes
  • Processing of 401(k)’s and other deductions
  • Human resource services in addition to payroll
  • The presence of union workers, which requires knowledge of union rules
  • The inclusion of service tips to your and your employees’ income

✓ Determine what qualities you value in a service

Keeping everything in mind, consider what qualities would put a service at the top of your list.

  • Customer service needs- Does the company have a giant call center that is sometimes difficult to get through to?
  • Web platforms- Does the company offer online tools and reps that will help you learn and understand them?
  • Additional services- Does the company offer additional services helpful to your business, that are operated at the same capacity and as their payroll services?

How is your search going? At Payroll Systems, we offer scalable automated payroll service designed so you get what your business truly needs.

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This article provides general information and shouldn’t be construed as legal or HR advice. Since employment laws may change over time and can vary by location and industry, please consult a lawyer or HR expert for advice specific to your business. You can also contact Payroll Systems to inquire about our HR support services.